Aspen Healthcare shortlisted twice in the UK Customer Experience Awards 2018
Aspen Healthcare has been shortlisted in the 2018 UK Customer Experience Awards, in two categories, Best Healthcare and Wellbeing and Best Customers at the Heart of Everything.
Best Healthcare and Wellbeing: This category showcases organisations which have successfully introduced high impact training or innovations resulting in positive customer experiences.
Best Customers at the Heart of Everything: This category showcases organisations who ensure that at every step of the way, customers are at the forefront of their thinking; whether that is through the use of technology, staff training, or implementing something customers have specifically asked for. Whatever the strategy, heightened customer experience is the measurable result.
The Holly Private Hospital, part of the Aspen Healthcare Group, has also been shortlisted for Best Customer Centric Organisation. The hospital was previously awarded two UK Customer Experience Awards in 2017, taking home the awards for Customers at the Heart of Everything and Employee Engagement.
Speaking about the shortlisting, Des Shiels, CEO of Aspen Healthcare / Judi Ingram, Group Clinical Director and Chief Nurse said:
“We’re delighted that Aspen Healthcare and The Holly Private Hospital have been recognised in the UK Customer Experience Awards 2018. Across Aspen, our patients’ experience is everything. Our mission is to provide first-class independent healthcare for the local community in a safe, comfortable and welcoming environment; one in which we would be happy to treat our own families. To be shortlisted in these UK Customer Experience awards is a real reflection of our commitment to delivering that mission.”
About the UK Customer Experience Awards
Now in its 9th year, the UK Customer Experience Awards has become the biggest customer experience event of its kind in the world. The awards recognise those inspiring organisations who are delivering an outstanding customer experience.
Aspen Healthcare joins other companies including Barclays, Scottish Widows, Vodaphone, EE, AirBnB, Vitality Health and Thomson Reuters on the awards shortlist.
The winners of the awards will be announced on 11 October 2018.