Mission and Values
Our mission is to provide first-class independent healthcare for the local community in a safe, comfortable and welcoming environment; one in which we would be happy to treat our own families.
Our Values
Beyond Compliance
Going above and beyond to improve our business
- Being recognised for outstanding
- Being better than the rest
- Committed to going the extra mile; doing more than just enough
- Articulating your point of view; speak up when you believe it’s right or wrong
- Aspire to be the best in all we do and giving my very best
Personalised Attention
Taking time to care for others
- Recognising that one size does not fit all
- Respect me – Treat me as an individual
- Hear me – Take time to listen
- See me – Make me feel special
- Ask me – Don’t assume you know what I want
- Acknowledge me – for my effort
Partnership and Teamwork
Inclusive and collaborative
- Be positive
- Be coordinated and collaborative
- Be considerate towards colleagues
- Be honest and respectful in communications
- Be clear about goals and objectives
- Be open minded to others' views
- Be inclusive
Investing in Excellence
Working to be the best
- Investing to improve
- Investing in our people
- Investing in yourself – Be the best you can be
- Investing in quality outcomes
- Investing in the future
Always with Integrity
Respected, admired and reliable
- Do the right thing
- Be fair and honest
- Be willing to learn
- Have courage to change
- Speak out when you should
- Consider the consequences of your actions
- Be respectful to others and yourself
